Tuesday, June 20

On improving the Post Office


Recently I visited the local branch of the United States Postal Service. This is one of those 38,000 beleaguered outposts of citizen service that our congress years ago in its infinite wisdom simultaneously put under the control of something called a Board of Governors and washed its hands of the only service in the United States that was (is) more hard-pressed than the DMV. (That is if you don’t count the welfare office in New York.)

Only two counter clerks were working and my wait time was between 20-25 minutes. The clerk who serviced me said another clerk was on vacation, something I could appreciate. What I don’t understand is why one of the 100,000 part-time workers who back up the 800,000 full-time workers couldn’t be pressed into service at our local post office. Look at the numbers: 38,000 post offices, 100,000 part-time workers, an almost three to one worker ratio.

And another thing. Every one of sound mind and body agrees that smokers do not have the right to pollute our air space. During my wait at the post office I had to listen to a blond haired woman in tight jeans and wearing high heels, about 50-55 years old, with a German accent, talk on her stupid cell phone to another female dimwit on the other end and dispense advice on to how to correct, improve and put up with some male dimwit who had the unfortunate luck to be connected somehow to these two female dimwits. She was two customers ahead of me and only stopped talking on the cell phone when she was next to being called to the counter. Cell phone usage in post offices by patrons should be outlawed until the wait time is reduced to two minutes or less.

I have communicated these views to the Postal Service and I am sure they will be on the agenda at the next meeting of the nine-member Board of Governors. Ha, ha, ha, ha, ha!