Thursday, December 22

"Workers on routine" - an appreciation

From 1962 to 2016, the population of the United States increased to 322 million, up from 186.5 million, an increase of more than 72 percent. This remarkable growth went unnoticed on a daily basis by most Americans, until, like drivers on the LA freeways, they began to suspect all the growth was in their backyard. 

One part of the American scene that did not keep pace with this bursting through the seams growth was the federal workforce. Every two years, however, politicians rant about the size of government and promise to cut back the number of federal employees. 

Over the last fifty years or so, the federal civil service grew at a slower rate than the population it serves despite the needs and demands for services which became more complex and diversified with the increasing population. (Fair Disclosure: I worked federal civil service from 1960 to 1979 in national security management positions.)

There are 2.663 million federal civil service workers and more than half of these  are employed in three agencies: Department of Defense, Department of Homeland Security and the Veterans Administration. The man on the street would probably agree these workers are essential to security and safety and the care of those who bore arms for America.

President Lyndon Johnson referred to federal employees “as workers on routine.” This “routine” has become more complex and the skills and competence required more demanding as the years have passed. Analytical ability, judgment, discretion and personal responsibility are the norms today, a far cry from the mostly clerical workers of the 1950s.

Cabinet head appointments are all the news right now with a new administration being formed. But it is the “workers on routine” who will continue to explore the universe, hunt for criminals, attend to the public health, send out the Social Security checks, and backstop the servicemen and women who defend the shores. 

(The statistics in this overview came from the January 2017 issue of narfe, publication of the National Active and Retired Federal Employees Association.)